How do I request a refund?

To request a refund from ModCloth, customers typically need to follow a specific process outlined on their website. First, it is important to ensure that the purchase is eligible for a refund according to ModCloth's return policy. Generally, items must be returned within a certain period and in their original condition, including tags and packaging, to qualify for a refund. Once eligibility is confirmed, customers usually initiate the return by logging into their account on the ModCloth website. From there, they should navigate to their order history to find the item they wish to return. There is typically an option to request a return or refund, where customers can follow the prompts to complete the request. Customers may also need to print a return label and include it with the item being returned. After the returned item is received and processed by ModCloth, the refund is typically issued to the original payment method used for the purchase. For the most up-to-date information on the return and refund process, customers should explore the specific sections dedicated to returns on the current ModCloth website.