What happens to my data if I cancel my MobileMe subscription?

Asked 2 years ago
When a user cancels their MobileMe subscription, there are specific actions that take place regarding their data. Generally, upon cancellation, the user's account remains active until the end of the current billing cycle. During this time, users can continue to access their data and services. However, once the subscription period officially ends, the user will lose access to certain features and functionalities associated with their MobileMe account. As for the data itself, it is important to note that after cancellation, there is a potential for data loss. MobileMe typically retains user data for a limited time after subscription termination, but the specifics can vary depending on the policies in place at that time. Users should be aware that if they do not take proactive steps to back up their data before canceling, they risk losing important information such as emails, contacts, and documents stored in their account. To avoid any unwanted loss, it is advisable for users to carefully review the data they wish to keep and ensure that they download or transfer important files and documents to another storage solution prior to canceling their subscription. If there are additional questions or specific concerns regarding data retention or retrieval after cancellation, users may refer to the MobileMe website for detailed information or contact support for more personalized guidance.
Adam Goldkamp is the editor / author responsible for this content.
Answered Sep 18, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact MobileMe.com?

If you need to talk to MobileMe.com customer service, now that you have the answers that you needed, click the button below.
Contact MobileMe.com

MobileMe.com

Find a list of many popular MobileMe.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
MobileMe.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!