What should I do if I find discrepancies in my Mint.com account?

Asked 5 months ago
If a user finds discrepancies in their Mint.com account, it is important to address the issue promptly to ensure the accuracy of their financial information. First, the user should carefully review the transactions and account balances displayed in Mint. This involves comparing the data in Mint to the original statements from their bank, credit card companies, or other financial institutions. It is not uncommon for discrepancies to arise due to delays in transactions being updated, duplicate entries, or classification errors. Next, it may be beneficial for the user to check the account settings within Mint.com to ensure that all connected accounts are properly synced and that no accounts are missing. Users should also verify that the connections to their financial institutions are functioning correctly, as issues with these connections can sometimes lead to inaccurate data. If the discrepancies persist, it may be wise for the user to edit or categorize the transactions manually within Mint. This can help correct any misclassified transactions and provide a clearer picture of their finances. For more serious issues or unresolved discrepancies, users might consider reaching out to their respective bank or financial institution for clarification and assistance. While Mint.com does not handle these discrepancies directly, users can typically find contact information on the current Mint website for further guidance. Ultimately, it is essential for users to maintain up-to-date and accurate records of their financial transactions to ensure effective budgeting and monitoring of their financial health.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 19, 2025

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