What is the policy on product exchanges?

Asked 5 months ago
Midway USA has a straightforward return and exchange policy designed to ensure customer satisfaction. Generally, customers can exchange products within a specified period, typically thirty days, from the date of purchase. However, to be eligible for an exchange, items must be in original condition, unused, and in their original packaging. This means that all components, manuals, and accessories should accompany the returned item. It is important to note that some products may be subject to additional restrictions when it comes to exchanges. Items such as ammunition, firearms, or other regulated products usually have specific regulations governing their return and exchange. Customers are encouraged to review the policies detailed on the Midway USA website, as the policies might be frequently updated or subject to change. For the most accurate and comprehensive information about specific products, including any exceptions to the general exchange policy, it is recommended to check the current web page on Midway USA. This way, customers can ensure they are following the most up-to-date guidelines when considering an exchange.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 18, 2025

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