What is Zune Pass and how does it work?

Asked 2 years ago
Zune Pass was a subscription service offered by Microsoft for its Zune media players and Zune software, which allowed users to access a vast library of music for a monthly fee. The service was designed to provide users with unlimited streaming and downloading options from a catalog of millions of songs. When enrolled in Zune Pass, subscribers could listen to any track in the Zune library without purchasing individual songs or albums. The service granted users the ability to download songs directly to their Zune devices for offline listening, which was one of its most appealing features. Additionally, users could create playlists, discover new music, and share their music selections with friends through the Zune social network. One important aspect of Zune Pass was that users could only keep the downloaded songs as long as they maintained an active subscription. If the subscription lapsed, those songs would become unavailable unless they were purchased individually through the Zune Marketplace. While Zune Pass was popular with many users, it ultimately ceased operations as Microsoft shifted its focus towards different music services. For those interested in current offerings, it may be beneficial to explore the latest information on the Microsoft Zune support page for updates on available music services.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 7, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact Microsoft - Zune Support?

If you need to talk to Microsoft - Zune Support customer service, now that you have the answers that you needed, click the button below.
Contact Microsoft - Zune Support

Microsoft - Zune Support

Find a list of many popular Microsoft - Zune Support questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Microsoft - Zune Support Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!