How do I recover my Windows Live account if I forget my password?

Asked 5 months ago
If a user forgets their Windows Live account password, they can follow several steps to recover it. First, it is important to visit the Windows Live sign-in page. On this page, there will be an option labeled “Forgot password?” or similar. Clicking this link will initiate the password recovery process. The user will then be prompted to enter their account information, typically their email address associated with the Windows Live account. After submitting this information, the user will receive instructions on how to reset their password. This often involves sending a verification code to the recovery email address or phone number linked to the account. It is crucial to have access to this recovery information in order to successfully reset the password. Once the user receives the verification code, they should enter it as instructed. Following this step, they will be guided through the process of creating a new password. It is advisable for the user to choose a strong password that they have not used previously to enhance account security. Finally, after setting the new password, the user should make sure to log in successfully to confirm that the recovery was successful. If the user does not have access to the recovery options or encounters any issues during the process, they should carefully check the help and support section on the official Windows Live website for additional guidance and resources. This can provide useful information for any unusual circumstances or additional steps that may be required.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 11, 2025

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