How do I report a power outage?

Asked 2 years ago
To report a power outage, customers can utilize the resources provided by Met-Ed. Typically, the company has an online reporting system that allows users to quickly and accurately communicate the details of the outage. This system often requires information such as the customer's account number or the address where the outage is occurring, as well as any other relevant details. In addition to online reporting, Met-Ed may offer a customer service telephone number specifically for outage reports. This option can be more suitable for customers who prefer to speak with a representative directly. It is important to have any necessary account information ready when making the report to ensure a smooth process. Customers should also be aware that Met-Ed often provides updates regarding the status of outages through their website or via social media platforms. For the most current and detailed information about how to report an outage, it is advisable to visit the official Met-Ed website. There, customers can find comprehensive instructions and any necessary contact information tailored for reporting outages efficiently.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 3, 2025

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