What is Merrell's return and exchange policy?

Merrell's return and exchange policy is designed to provide customers with a straightforward experience when it comes to returns and exchanges for their purchases. Generally, Merrell allows customers to return or exchange unworn footwear within a specified time frame, usually sixty days from the date of purchase. It is important to ensure that the item is in its original condition, including the packaging and any accessories. For items that are not worn and have the original tags still attached, customers can typically initiate a return for a full refund or exchange for another size or color. If the product has been worn, Merrell may have a separate policy regarding the return of used items, which is often aimed at warranty claims or defects. To initiate the return process, customers usually need to provide proof of purchase, which may include a receipt or order confirmation. Customers are also responsible for return shipping costs unless the return is due to a defect or error made by Merrell. For the most accurate and detailed information regarding Merrell's return and exchange policies, it is advisable to visit the return policy section on their official website. There, customers can find specific instructions and any current updates to the policy that may affect their return or exchange process.