What is your return policy?

MDS Optics offers a return policy designed to ensure customer satisfaction while also addressing the specific nature of their products. Generally, products purchased from MDS Optics can be returned within a specified time frame, typically within thirty days from the date of purchase. However, it is important to note that certain items may be subject to specific conditions or exceptions. For example, items that have been customized or altered in any way may not be eligible for returns. When returning items, it is usually necessary to ensure they are in their original packaging and unused condition. Customers are often advised to include all accessories, manuals, and any promotional materials that may have come with the product. To facilitate the return process, customers may need to complete a return authorization form or provide a receipt as proof of purchase. MDS Optics typically takes care to outline the steps for initiating a return, which can include obtaining a return shipping label. Be sure to review the guidelines specified on the MDS Optics website for the most accurate and detailed information concerning the return policy, as policies may change over time. If you have specific items in mind or unique circumstances related to a return, it is always best to consult the current web page or the return policy directly on their website for the most current details and procedures.