What happens if an item I ordered is out of stock?

When an item ordered from Massdrop becomes out of stock, several steps typically occur. First, the platform often informs customers about the stock status of their order through email notifications or updates within their account. If an item is confirmed to be out of stock, there may be options for the customer to consider. One common approach is that Massdrop may offer a substitute item if a comparable product is available. Customers might also have the choice to wait for the item to come back into stock, assuming it will be restocked in the near future. In some cases, customers may receive a full refund for the item if it cannot be fulfilled within a certain timeframe. The procedures can vary based on the specific circumstances surrounding the order, so it is crucial for customers to keep an eye on updates from the platform. For the most accurate and current information, it is advisable to check the Massdrop web page or your account status regarding order updates and stock availability.