What should I do if I get left behind on a train or bus?

If an individual finds themselves left behind on a train or bus operated by the Massachusetts Bay Transportation Authority, there are several steps one can take to ensure a smooth resolution. First, remain calm and assess the situation. If the person is still within a station, they should look for an MBTA employee or transit staff member for assistance. They can provide valuable information about the next train or bus, as well as directions on how to proceed. If the departure has already occurred, it is advisable to wait for the next scheduled service on the same line. The Massachusetts Bay Transportation Authority typically runs services with some regularity, so the wait should not be too long. Additionally, if the individual has access to a smartphone, they should consider using the MBTA's official website or mobile application to check schedules and get updates. This can provide the necessary guidance for the next steps, including the exact arrival times of following trains or buses. It is always helpful to familiarize oneself with the transit routes and schedules beforehand to better navigate any unexpected situations.