What is your return policy?

Mario Badescu Skin Care has a customer-friendly return policy that is designed to ensure customer satisfaction with their products. Customers have the opportunity to return items within thirty days of the purchase date. It is essential that the products are in their original packaging and have not been used or altered in any way. This allows customers to try the products and assess their suitability without risk. In order to initiate a return, one must follow the guidelines outlined on the Mario Badescu website. It is advisable for customers to check the return section of the website for detailed instructions which may change periodically. Returns typically require that the customer covers the shipping costs to send the items back. Once the products are received and inspected, the customer can expect a refund for the purchase price of the products, although shipping fees are usually not included in the refund. For exchanges, customers are encouraged to place a new order for the desired item and return the original product. This helps streamline the process and ensures that customers receive the products they want without any delay. Customers who have further questions about the return process or require clarification may find helpful information on the official website, where they can read the most current return policy and guidelines.