What if the product I received is damaged or defective?

If a customer receives a damaged or defective product from Makemeheal.com, it is important to take appropriate steps to address the issue. First, the customer should carefully document the damage or defect by taking clear photographs of the item. This documentation can be very helpful when reporting the issue. Next, the customer should consult the return policy on the website, as it typically outlines the procedures for returning or exchanging products. In many cases, customers must initiate a return request within a specific time frame, so it is advisable to act promptly. The return policy may provide information on obtaining a return authorization, shipping instructions, and any necessary forms. Additionally, customers can usually find contact information on the website that could assist them in reaching out for further guidance or clarifications regarding the return process. Overall, it is crucial to be aware of the return policy and act swiftly in reporting any issues with received products to ensure a smooth resolution.