Can I create targeted segments for my audience?

Asked 5 months ago
Yes, MailChimp provides robust tools for creating targeted segments within your audience. Segmentation allows users to divide their contacts into smaller groups based on specific criteria. This capability is particularly valuable for improving the effectiveness of marketing campaigns. With MailChimp, users can create segments based on various factors such as location, engagement levels, purchase history, or demographic information. For instance, one could segment an audience to target customers who have previously purchased a specific product, or those who have interacted with emails in the past thirty days. This kind of targeted marketing enhances relevancy and can significantly boost engagement rates. To create a segment, users simply navigate to the Audience section, select the segment option, and define the conditions that will populate that segment. Moreover, MailChimp’s conditional logic tool allows for intricate combinations of criteria, making it possible to tailor segments very precisely. By utilizing this feature effectively, marketers can send more personalized content that speaks to the interests and needs of different audience groups. This not only improves the recipient's experience but also increases the chances of conversion. For further details on setting up audience segments, visiting MailChimp's official website may provide additional insights and information.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 17, 2025

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