What steps can I take if my Hotmail account has been hacked?

If you suspect that your Hotmail account has been hacked, it is important to act quickly to secure your account and protect your personal information. First, try to log into your account. If you are able to access it, change your password immediately. Use a strong, unique password that combines letters, numbers, and special characters. It is advisable not to use easily guessable information such as birthdays or names. If you are unable to access your account because the password has been changed, utilize the account recovery options provided by Microsoft. Look for the "Forgot password" link on the Hotmail login page. This will guide you through a series of steps to verify your identity, such as receiving a verification code via text message or email, assuming you have set up alternative contact methods previously. Once you regain access to your account, check your account settings, specifically the recovery information, such as your backup email and phone number. Ensure that these have not been changed or removed. If any unfamiliar changes were made, be sure to restore them to your original information. Additionally, review your recent activity for any unauthorized access. Hotmail provides a feature that displays recent sign-ins from different locations and devices. If you see any suspicious activity, report it to Microsoft. Finally, it may be prudent to enable two-step verification on your account. This adds an extra layer of security, requiring not only your password to log in but also a second form of verification, such as a code sent to your mobile device. If you require further assistance or wish to find additional resources, the MSN Windows Live Assistance web page often has helpful information regarding account security, including how to recognize phishing attempts and other security measures.