What is the process for reporting a lost or stolen MBNA credit card?

Asked 5 months ago
When a cardholder discovers that their MBNA credit card is lost or stolen, it is important to act quickly to protect their financial information. The first step is to locate the toll-free customer service number found on the MBNA website. By calling this number, cardholders can reach a representative who will provide assistance throughout the process. During the call, it is advisable for the cardholder to have their personal information ready, such as their account number, security details, and identification, as this helps the representative identify the account quickly. Once the representative verifies the identity of the cardholder, they will help them report the card as lost or stolen. A replacement card will usually be issued during this interaction, and the representative may deactivate the original card to prevent unauthorized transactions. In addition to reporting the loss, it is wise for the cardholder to review their account for any suspicious activity. If there are unauthorized transactions, the representative can guide them through the dispute process. Further details and specific instructions can often be found on the current page of the MBNA website.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 15, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Need to call MBNA?

If you need to call MBNA customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call MBNA

MBNA

Find a list of many popular MBNA questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call MBNAMBNA Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!