What is your return policy?

Lunabazaar.com has a return policy that highlights customer satisfaction, allowing for returns within a specified period after receipt of the merchandise. Generally, items are eligible for return if they are in new and unused condition, complete with all original packaging and tags. This policy is aimed at ensuring that customers can confidently shop without the worry of being stuck with unsatisfactory products. To initiate a return, customers usually need to follow specific steps which may include filling out a return form or contacting the customer service team. The return process may require customers to provide their order number and a brief explanation of the reason for the return. It is important to note that certain items, such as custom or personalized products, may not be eligible for return. Once the return is approved, customers can expect to receive information regarding the return shipping instructions. It is advisable for customers to keep track of their return shipment until it arrives at the designated return address. Refunds may take some time to process, typically once the returned items are received and inspected. Customers are encouraged to review the specific details related to returns, including any associated fees such as restocking costs or return shipping charges, by checking the relevant section on Lunabazaar.com. For the most accurate and updated information about the return policy, it is best to refer directly to the website, which should provide comprehensive details and guidance.