What should I do if my luggage is lost or damaged during shipping?

Asked 2 months ago
If your luggage is lost or damaged during shipping, it is important to take a few steps to address the situation. First, the traveler should report the issue to the airline or shipping company as soon as possible. This can typically be done at the airport or through the company’s customer service. Providing details about the luggage, including its description, any identifying features, and your itinerary, can help expedite the process. In addition, it is advisable to keep all related documentation, such as baggage claim tickets, receipts for any items purchased, and communications with the airline or shipping company. These documents may prove essential for filing any claims for compensation or reimbursements. While awaiting resolution, travelers should be sure to check the policies of the airline or shipping company regarding lost or damaged luggage, as each entity has its own procedures and timelines for handling such incidents. Additionally, some travelers may find it helpful to review the current policy information on Luggagebase.com, as they may provide insights into luggage protection and insurance options. This could be useful for future trips as well.
Christian Allen is the editor / author responsible for this content.
Answered Oct 9, 2025

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