What is your return policy?

Loveivy.com typically offers a customer-friendly return policy designed to ensure satisfaction with purchased products. Generally, customers are advised to initiate a return within a specified period following the receipt of their order, which is usually around thirty days. The items must be in their original condition, meaning they should be unused, with tags attached and in their original packaging if applicable. In most cases, customers are responsible for the return shipping costs unless the return is due to an error on the part of Loveivy.com, such as receiving a damaged or incorrect item. Once Loveivy.com receives the returned item and verifies its condition, a refund is generally processed promptly. It is important to note that certain items may be excluded from the return policy, such as personalized or final sale items. For the most accurate and up-to-date information, customers are encouraged to visit the returns page found on the Loveivy.com website. This section will provide details about the return process, any specific conditions that may apply, and instructions on how to obtain a return label if needed. Customers can also find any additional information regarding exchanges, store credit, and the timeline for refunds in this section.