How can I report an issue or provide feedback about my Metro experience?

Asked 5 months ago
To report an issue or share feedback about your experience with Los Angeles Metro Public Transportation, there are several options available. Passengers can utilize the contact forms available on the official Metro website, which typically guide users through the process of submitting their concerns or comments. These forms allow individuals to specify the details of their experience, including the route, date, and nature of the issue, making it easier for the agency to address the feedback effectively. Additionally, feedback can also be provided through official social media channels, where Los Angeles Metro frequently engages with riders and addresses concerns in a public forum. Riding on Metro services also presents opportunities to note any issues in real-time, as there are usually Metro staff available to assist at customer service locations within stations or on vehicles. For context-specific inquiries or further details, it may be beneficial to review the contact information that can be found on the current Metro website. They typically have resources and assistance available to ensure that feedback is collected and acted upon efficiently.
Christian Allen is the editor / author responsible for this content.
Answered Jul 11, 2025

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