What is Lord & Taylor's return policy?
Lord & Taylor's return policy is designed to provide customers with a straightforward and convenient process for returning items they have purchased. Generally, customers can return items within a specific timeframe, which is typically thirty days from the date of purchase. Items must be in their original condition, unworn and unwashed, with all original tags still attached. Returns can be made either in-store or by mail, depending on how the purchase was completed.
For items purchased during specific promotions or sales events, it is advisable to check for any additional return guidelines that may apply. For example, certain items may not be eligible for returns or may have different timeframes. Additionally, if the original purchase was made using a promotional offer, the return policy might reflect specific terms associated with that offer.
In the case of online purchases, customers may want to refer to the return shipping instructions provided with their order. This typically includes information on how to print a return label if needed and where to send returning items. For the most accurate and up-to-date details regarding the return process, customers are encouraged to visit the official Lord & Taylor website, where they can find the appropriate contact information and any additional guidelines related to returns and exchanges.

Answered Jul 10, 2025
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