Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order has been placed with Loccitane, changes or cancellations can be complex due to the processing and shipping procedures in place. Generally, it is advised to act quickly if you wish to modify or cancel an order. Loccitane typically allows for certain modifications shortly after an order is confirmed, but once the order enters the shipping process, changes may no longer be possible. For those looking to cancel their orders, contacting Loccitane promptly after the order is placed may increase the likelihood of successfully canceling it. It is essential to check the specific policies outlined on their website, as they may provide detailed instructions regarding order changes and cancellations. Additionally, customers can often find relevant information about returns and exchanges depending on the circumstances of their order. If you require further assistance, visiting Loccitane's official website might provide the most updated contact information and specific guidance. It is always a good idea to familiarize yourself with their policies to avoid confusion and ensure a smooth shopping experience.
Christian Allen is the editor / author responsible for this content.
Answered Aug 23, 2025

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