What is your return policy?

Asked 2 years ago
LivingDirect.com has a return policy that aims to ensure customer satisfaction while addressing the complexities of returning various types of products. Generally, if a customer is not completely satisfied with their purchase, they may be able to return the item within a specific time frame, which is typically within thirty days from the date of delivery. However, it is essential to note that certain products may be subject to different policies or restrictions. Items must be in new, unused condition, and in their original packaging to qualify for a return. Some products, particularly those that are perishable or have been customized, may not be eligible for return. In cases of damaged or defective items, it is usually required that customers report such issues promptly upon receipt of their order, as this can affect the return process. To initiate a return, customers are often required to request a return authorization. This process helps streamline the return and ensures that all necessary steps are followed correctly. The customer may also be responsible for shipping fees associated with returning an item, unless the return is a result of an error on the part of the company. For the most accurate and up-to-date information regarding LivingDirect.com’s return policy, including specific details about individual products and exceptions, it is advisable to refer to the website directly. This will provide the latest guidance and contact information if further clarification is needed.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 12, 2025

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