What is your return and exchange policy?

Living123.com has a customer-friendly return and exchange policy designed to ensure satisfaction with every purchase. Typically, items can be returned within a specific time frame from the date of delivery, often within thirty days. Products should be returned in their original condition, meaning they should be unused, undamaged, and in their original packaging if possible. It is important to note that certain items may be excluded from the return policy due to safety or hygiene reasons, such as personal care products or custom-made items. For those specific items, Living123.com may not accept returns or exchanges unless there is a clear defect or error in the order. To initiate a return or exchange, customers typically need to follow a straightforward procedure. This usually includes obtaining a return authorization, which can often be done through the website. It may involve filling out a form or accessing specific instructions on the current web page. Depending on the policy, customers may be responsible for the return shipping costs unless the return is due to an error on the part of Living123.com, such as sending the wrong item. Refunds are generally processed once the returned item is received and inspected. The original payment method is usually credited, but customers might want to check for any specific details regarding refund timelines. Each return process is designed to be as simple as possible, ensuring customers feel confident in their purchasing decisions. For the most accurate and detailed information regarding returns and exchanges, it is advisable to visit the relevant section on the Living123.com website, where updated policies are regularly provided.