What should I do if the self-cleaning feature is not working?

If the self-cleaning feature of a Litter Maid automatic litter box is not functioning as expected, there are several troubleshooting steps that can be taken to identify and potentially resolve the issue. First, it is important to ensure that the litter box is correctly set up and that there is an adequate amount of clumping litter in the box. The litter should be filled to the recommended level, as insufficient litter may prevent the self-cleaning mechanism from operating properly. Next, check for any obstructions in the rake mechanism or the litter receptacle. Sometimes, clumps of litter or debris may hinder the movement of the rake. Cleaning these components can help restore proper functionality. Additionally, verify that the power supply is working correctly. If the unit is battery-operated, replace the batteries with fresh ones, or if it is plugged in, ensure that the power cord is securely connected and functional. If these steps do not resolve the issue, consulting the user manual for specific troubleshooting advice may provide further assistance. For detailed information or more advanced troubleshooting, visiting the relevant sections of the official Litter Maid website may be beneficial.