What is Lids' exchange policy?

Lids has a customer-friendly exchange policy designed to ensure satisfaction with every purchase. Generally, Lids allows exchanges within a specific timeframe, typically thirty days from the date of purchase. The exchanged items need to be in their original condition, which means they should be unworn, unwashed, and have all original tags attached. When customers wish to initiate an exchange, they can do so either through Lids' online platform or in-store, depending on where the original purchase was made. For items purchased online, customers may find that they need to return the item first before they can exchange it for a different size or style. It is always advisable to keep the original receipt and packaging for a smoother exchange process. Every Lids location may handle exchanges slightly differently, so the specific details could depend on the store's individual policies. Customers can usually find the most accurate and up-to-date information on exchanges on the current Lids web page. This ensures that they have the necessary details to navigate the process effectively.