What is Leap Wireless's return and refund policy?

Leap Wireless, which operates under several names including Cricket, maintains a return and refund policy that is designed to accommodate customer needs while ensuring the successful operation of their services. Generally, customers have a specific time frame to return devices purchased through Leap Wireless or its affiliated outlets. This period is often within fourteen days of the purchase date. To be eligible for a return, the device must be in like-new condition and include all original packaging, accessories, and documentation. If the device has been used, or if it shows any physical damage or signs of wear, the return may be declined or subject to a restocking fee. It is important for customers to retain their proof of purchase, as this documentation is typically required to facilitate the return process. Refunds are usually processed in the same manner as the initial payment, which may take a few business days after the return has been completed and accepted. Leap Wireless may provide a full refund for devices that meet return criteria, while service plans may have different terms, with some services being non-refundable. For the most accurate and detailed information regarding the return and refund policy, customers are encouraged to check the current policies directly on the Leap Wireless website or consult the relevant terms and conditions associated with their specific purchase.