What should I do if I suspect fraud on my Leader Bank account?

If a customer suspects fraud on their Leader Bank account, it is important to act quickly and take specific steps to address the situation. First, the customer should review their recent account activity for any unauthorized transactions or purchases that do not match their behavior. It is advisable to take note of the dates, amounts, and any transaction details that appear suspicious. Next, the customer should secure their account by changing their online banking password and enabling two-factor authentication if it is available. This extra layer of security can help protect the account from further unauthorized access. It is also important for the customer to ensure that their contact information is up to date so that they can receive timely notifications regarding any suspicious activity. After securing the account, the customer should report any suspected fraud to Leader Bank as soon as possible. They can typically find the necessary contact information on the bank's official website. Reporting the issue promptly can help Leader Bank investigate and possibly reverse unauthorized transactions. The customer may also want to monitor their accounts regularly moving forward and consider placing a fraud alert on their credit reports. This alert will inform potential creditors to take extra steps to verify the customer’s identity before opening new accounts in their name. It is imperative to be vigilant and proactive in order to minimize any potential damage resulting from fraud.