What is your return and exchange policy?
Lavish Shoestring has a generally customer-friendly return and exchange policy designed to ensure satisfaction with every purchase. Typically, items purchased from Lavish Shoestring can be returned within a specified time frame, usually thirty days from the date of purchase. The products must be in their original condition, unworn, and with all the original tags still attached. This policy applies to most items, but it is always wise to review the specific guidelines for certain categories of products, as there might be exceptions or additional requirements.
For exchanges, Lavish Shoestring usually allows customers to exchange items for a different size or color, provided the desired item is available. When initiating a return or exchange, customers will generally need to have their order confirmation number or receipt at hand. It is advised to use a trackable shipping service for returns, as it helps to ensure that the returned items arrive safely and can be easily traced.
It is important to keep in mind that shipping costs for returns may not be reimbursed unless the item was received damaged or incorrect. For the most accurate and updated information regarding the return and exchange policy, customers are encouraged to visit the official website. There, one will find detailed instructions on how to process returns or exchanges, along with any necessary contact information if further assistance is needed.

Answered Jul 29, 2025
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