What is your return and exchange policy?

Asked 2 years ago
Lavish Shoestring has a generally customer-friendly return and exchange policy designed to ensure satisfaction with every purchase. Typically, items purchased from Lavish Shoestring can be returned within a specified time frame, usually thirty days from the date of purchase. The products must be in their original condition, unworn, and with all the original tags still attached. This policy applies to most items, but it is always wise to review the specific guidelines for certain categories of products, as there might be exceptions or additional requirements. For exchanges, Lavish Shoestring usually allows customers to exchange items for a different size or color, provided the desired item is available. When initiating a return or exchange, customers will generally need to have their order confirmation number or receipt at hand. It is advised to use a trackable shipping service for returns, as it helps to ensure that the returned items arrive safely and can be easily traced. It is important to keep in mind that shipping costs for returns may not be reimbursed unless the item was received damaged or incorrect. For the most accurate and updated information regarding the return and exchange policy, customers are encouraged to visit the official website. There, one will find detailed instructions on how to process returns or exchanges, along with any necessary contact information if further assistance is needed.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 29, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact Lavish Shoestring?

If you need to talk to Lavish Shoestring customer service, now that you have the answers that you needed, click the button below.
Contact Lavish Shoestring

Lavish Shoestring

Find a list of many popular Lavish Shoestring questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Lavish Shoestring Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!