What is the process for returning a Lacoste product purchased online?

Asked 5 months ago
The process for returning a Lacoste product purchased online typically involves several straightforward steps. First, it is advisable to check the specific return policy on the Lacoste website, as policies may vary based on location and the item purchased. Generally, customers should start by locating their order confirmation email, which includes important details such as the order number and the items included in the purchase. Next, customers will usually need to fill out a return form, which may be found on the Lacoste website or included in the original packaging. The form requires information such as the order number and the reasons for the return. Once the form is completed, customers can package the item securely, ensuring that it is in its original condition, with all tags and labels still attached. After preparing the package, customers can either drop it off at a designated return location or ship it back to Lacoste using a reliable postal service. Including the return form inside the package is important for processing the return efficiently. Lastly, it may take some time for Lacoste to process the return and issue a refund or exchange, so customers should allow a reasonable period for this to take place. For the most current information regarding returns, visiting the Lacoste website is always a good idea.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 11, 2025

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