What is Kroger's policy on expired or damaged products?

Asked 2 years ago
Kroger has a policy in place regarding expired or damaged products that ensures customer satisfaction and safety. If a customer discovers an expired or damaged item, they are encouraged to bring it to the attention of the store staff. Kroger aims to provide a positive shopping experience and is typically willing to offer a refund or exchange for any products that do not meet quality standards. This policy applies to grocery items, fresh produce, and other merchandise. It is important to note that specific procedures may vary by location. Customers are advised to check the Kroger website for more detailed information about their policies or to inquire directly at their local store for assistance. Kroger is committed to maintaining high-quality products and resolving any issues promptly to ensure customer satisfaction.
Christian Allen is the editor / author responsible for this content.
Answered Jul 9, 2025

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