What should I do if my headphones are not working?

If your Koss headphones are not working, there are several steps you can take to troubleshoot the issue. Firstly, it is a good idea to check the connection. Ensure that the headphone jack is securely plugged into the audio source. If you are using a device with a case, sometimes the case can prevent a proper connection, so removing the case may help. Next, try the headphones with a different device. This can determine if the problem lies with the headphones themselves or the original audio source. Additionally, inspect the headphone cable for any visible damage. If there are frayed wires or any other signs of wear, replacement may be necessary. If your Koss headphones have an inline remote or microphone, test those functions as well. Sometimes, settings within your device may mute the audio or adjust levels inadvertently. Check your device's audio settings to ensure that the volume is turned up and that the correct output is selected. If, after trying these steps, the headphones still do not work, it may be worth looking at the Koss products website for additional support or troubleshooting guides specific to your headphone model.