How do I switch to Koodo Mobile from another carrier?

Asked 6 months ago
Switching to Koodo Mobile from another carrier is a straightforward process, and Koodo is designed to make this transition as smooth as possible for new customers. The first step is to choose a Koodo Mobile plan that suits your needs. You can explore various options on the Koodo website, where you will find detailed information on different plans and pricing structures. Once you have selected a plan, you will need to gather some information from your current carrier. This typically includes your account number and your account password or PIN. Having this information ready will expedite the process of porting your phone number if you wish to keep it. To begin the actual switch, you can either visit a Koodo store or complete the sign-up process online through the Koodo website. During this process, you will provide the necessary information from your current carrier. Koodo will handle the rest, including contacting your previous carrier to transfer your number. It is important to ensure that your current account is active until the transfer is complete, as deactivating it beforehand could result in challenges with porting your number. Once everything is set up, you will be able to enjoy Koodo Mobile's services. For further details or assistance, interested individuals can check the Koodo website for up-to-date contact information.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jun 15, 2025

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