Can I return or exchange an item?

Kiyonna.com has a return and exchange policy that typically allows customers to return items within a specified period after purchase. Generally, items must be unworn, unwashed, and in their original condition with all tags still attached. This means that if you decide that an item is not the right fit or style for you, you can initiate a return or exchange as long as you meet these guidelines. It is always a good idea to check the specific return window, as policies may vary by promotion or season. For exchanges, Kiyonna.com usually encourages customers to place a new order for the item they wish to receive in exchange, which allows for quicker processing. Once the return is received, a refund will typically be issued to the original payment method. The return shipping process is important as well. Customers are often responsible for any return shipping costs, unless the return is due to an error on the part of Kiyonna.com, such as receiving a defective item or the wrong size. If you are uncertain about any details regarding returns or exchanges, it is advisable to refer to the information available on their current website. There, you may find comprehensive details about the return policy, including instructions on how to proceed with a return or exchange. These guidelines will ensure a smooth and efficient process for handling items that do not meet your expectations.