How does Kimco handle maintenance requests?

Asked 3 months ago
Kimco Realty Corporation has established a systematic approach for handling maintenance requests at its properties. Residents and tenants typically submit their maintenance requests through an online portal or by contacting the management office directly. The exact methods can vary depending on the specific property, but the intention is to streamline the process and ensure timely responses to maintenance issues. Once a request is received, it is usually reviewed by the property management team. They prioritize requests based on the urgency of the situation. For example, emergency issues such as plumbing leaks or heating failures are addressed more promptly than cosmetic concerns. After the assessment, a maintenance technician is dispatched to resolve the issue. It is worth noting that the efficiency of maintenance handling can vary from one property to another, depending on the management practices in place. Residents and tenants are encouraged to keep up with their respective property websites for the most current information regarding maintenance procedures and any specific contact details.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 2, 2025

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