What is the procedure for disputing a transaction on my account?

Disputing a transaction on an account with Kaw Valley State Bank generally involves several key steps. First, it is important for the account holder to review their account statements carefully to identify any transactions that they believe are unauthorized or incorrect. Having documentation ready, such as transaction details, dates, and amounts, can be helpful during this process. The next step usually involves contacting the customer service department of Kaw Valley State Bank. While the specific method to dispute a transaction may vary, customers often have the option to file a dispute online, by phone, or by visiting a local branch. It is advisable to provide as much information as possible about the disputed transaction, including personal identification and any relevant documentation that supports the claim. Once the dispute is submitted, the bank typically conducts an investigation to determine the validity of the claim. During this time, the account holder may be kept informed about the status of the investigation. After the inquiry is completed, the bank will communicate the results and any necessary actions that will be taken. For the most accurate and up-to-date information about the dispute process and available options, it is best to refer to the current information provided on the Kaw Valley State Bank website.