What is your warranty policy?

Asked 2 years ago
Katom.com offers a comprehensive warranty policy that varies depending on the specific products purchased. Generally, most equipment sold through Katom comes with a manufacturer's warranty, which usually covers defects in materials and workmanship. The duration and terms of these warranties can differ significantly from one manufacturer to another, with some warranties lasting from one year to several years, while also stipulating the details regarding parts and labor coverage. It is important for customers to read the warranty details provided for each specific product, as these guidelines will offer insight into what is covered and the process for fulfilling warranty claims. If a customer experiences issues with a product during the warranty period, the common first step is to refer to the warranty terms concerning returns or exchanges. Katom recommends checking the product page on their website for the most accurate and up-to-date warranty information specific to the item being purchased. Additionally, customers may also find instructions regarding registration, service, and the process for obtaining warranty service there. If you need further clarification, explore the resources on the Katom website for specific details and guidance.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 25, 2025

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