What is Kaspersky Lab's product refund policy?

Asked 5 months ago
Kaspersky Lab has a product refund policy that typically allows customers to request a refund under certain conditions. Generally, if a customer is not fully satisfied with their purchase, they may be eligible for a refund within a specific timeframe from the date of purchase. This timeframe is often set at thirty days, although it may vary based on the type of product or the region where the customer resides. To qualify for a refund, the software must usually be uninstalled and the activation keys may need to be provided as proof of purchase. It is important for customers to review the specific terms and conditions associated with the product they purchased, as details may vary. Additionally, the process for requesting a refund is outlined on Kaspersky Lab's official website, where customers can find the necessary contact information or guidelines for submitting a refund request. Therefore, it is advisable to consult the current webpage for the most accurate and comprehensive information regarding refunds.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 13, 2025

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