What is the return and exchange policy?

Asked 2 years ago
Karin Herzog US has a return and exchange policy designed to provide customers with a satisfactory shopping experience. Generally, customers may return products within a specified period from the date of purchase if they are not completely satisfied with their order. This time frame is often around thirty days, but it is always advisable for customers to verify the exact duration on the official website, as policies can vary based on promotions or other factors. Products eligible for return should be unused and in their original unopened packaging. It is crucial that customers keep their receipts or any order confirmation emails, as this documentation is often needed for processing returns or exchanges. Additionally, customers must note that certain items, such as those labeled as final sale, may not be eligible for return or exchange. To initiate a return or exchange, customers should follow the guidelines provided on the Karin Herzog US website under the returns section. This section typically includes information about the steps to take, including how to package the item and any necessary shipping procedures. By checking this information, customers can ensure they comply with the specific requirements and receive a smooth return experience.
Christian Allen is the editor / author responsible for this content.
Answered Aug 5, 2025

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