Can I return or exchange merchandise purchased from the team store?

Asked 4 months ago
The Kansas City Chiefs generally have a return and exchange policy for merchandise purchased from their team store. Typically, items can be returned or exchanged within a specific timeframe after the purchase, provided they are in new, unworn, and unwashed condition. It is common for certain items, such as personalized or custom merchandise, to be non-returnable. To proceed with a return or exchange, one usually needs the original receipt or proof of purchase. Moreover, the policy might vary based on whether the purchase was made online or in-person at the store. To make the process easier, it is advisable to check the current return policy on the Kansas City Chiefs official website. This ensures that you have the most updated and accurate information regarding timelines, eligible items, and any specific instructions you must follow for returns or exchanges.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 6, 2025

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