What should I do if my game progress is lost?

Asked 4 months ago
It can be quite disheartening to lose game progress, and many players may find themselves in a similar situation. If one finds that their game progress has been lost, the first step is to ensure that the game is properly logged into the correct account. Many Kabam games offer account linking options through platforms such as Facebook, Google Play, or Apple Game Center. If the player was using any of these services, they should try logging back into that account, as it may restore their previous progress. If logging back in does not resolve the issue, the next step is to check for any recent updates or announcements from the game. Sometimes, unexpected maintenance or issues on the server side can affect progress. Players are encouraged to visit the official game page or the relevant discussion forums to see if other users are experiencing similar problems. In cases where the issue persists, players may consider looking for information regarding troubleshooting steps on the official Kabam website. Kabam often provides resources that can guide players through the process of recovering lost progress. Should the need arise to seek further assistance, players might find contact information on Kabam's current web page, where specific guidance can be pursued. While it can be frustrating to deal with lost progress, there are steps that can be taken to try and recover it.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 5, 2025

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