Can I use other e-liquid brands with my Juul device?

Asked 2 years ago
It is important to know that Juul devices are specifically designed to work with Juul pods, which contain a unique formulation of e-liquid. Juul Labs, Inc. has engineered these pods to include specific ingredients and nicotine concentrations, as well as to fit the device perfectly. Using e-liquid from other brands may not only result in suboptimal performance but can also pose risks to your device. Non-Juul e-liquids might have different viscosity levels or ingredients that could potentially damage the device or affect its functionality. Additionally, using unauthorized e-liquids may void the warranty of your Juul device. For those who wish to explore other e-liquid options, it might be best to consider a device that allows for broader compatibility with different brands. For more information about compatible products and the use of Juul devices, it is advisable to browse through the official Juul website, where detailed specifications and recommendations can be found.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 6, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Juul?

If you need to call Juul customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Juul

Juul

Find a list of many popular Juul questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call JuulJuul Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!