What is JustFab's return policy?

JustFab is known for its customer-friendly return policy, which aims to provide a positive shopping experience. Generally, JustFab allows customers to return items within a specific timeframe from the date of delivery, typically 30 days. The items must be unworn, unwashed, and in their original packaging to qualify for a return. When returning items, customers are encouraged to use the return label provided in their order shipment. This label streamlines the return process and helps ensure that items are properly tracked and processed. It is important for customers to retain proof of return shipping, as this can serve as confirmation for the return. Once the returned item is received and processed by JustFab, the company issues a refund or store credit, depending on the preference indicated during the return process. Refunds to the original payment method usually take a few business days to appear, while store credit can be available more quickly. JustFab does not charge a restocking fee for returns, which is a benefit that many customers appreciate. It is advisable for customers to refer to the official JustFab website for the most current information regarding returns, as policies can occasionally change or be updated to enhance customer satisfaction. Overall, JustFab strives to provide a return experience that aligns with their commitment to customer service.