What should I do if I am having difficulty paying my bill?

Asked 5 months ago
If an individual is experiencing difficulty paying their bill to Just Energy, it is important to know that they may have options available to manage their situation. Just Energy typically understands that various circumstances can affect a customer's ability to pay their energy bill on time. One possible step is to review the billing statements carefully to verify that all charges are accurate and to gain a clear understanding of the due amount. Furthermore, looking into any payment assistance programs offered by Just Energy can be beneficial. These programs may provide options for deferring payment or setting up a payment plan that allows for smaller payments over time. It may also be worth exploring local community resources or government programs that offer financial aid for energy bills. For further assistance, customers may find useful information on the official Just Energy website, where they can look for resources specifically designed to help those in financial distress. This website may contain relevant contact information and guidance tailored to customer needs.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 15, 2025

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