What is your return policy?

Journeys.com has a return policy that allows customers to return unworn items within a specific time frame. Generally, purchases can be returned within thirty days of the purchase date, provided the items are in their original condition, including tags and packaging. This return policy applies to online orders as well as in-store purchases. If customers decide to return an item, they typically need to have their receipt or proof of purchase available. In the case of online orders, items can be returned using the return label that is usually provided in the original shipment. The return shipping costs may be the responsibility of the customer unless the return is due to an error on the part of Journeys.com, such as receiving the wrong item or a defective product. Please note that there are exceptions to the general policy. Certain items may not be eligible for return due to hygiene and safety reasons, such as socks or swimwear. Customers are advised to carefully review the specific details about returns for those categories. If anyone needs more personalized information regarding a return, checking the current web page may provide specific instructions and further details relevant to their situation.