What should I do if I experience a reaction to a Johnson & Johnson product?

Asked 4 months ago
If an individual experiences a reaction to a Johnson & Johnson product, it is important to take the situation seriously and respond appropriately. First and foremost, the individual should discontinue using the product immediately to prevent further irritation or complications. Depending on the severity of the reaction, it may be necessary to consult a healthcare professional for advice and treatment. For mild reactions, such as redness or slight irritation, over-the-counter remedies may be sufficient, but any significant symptoms, such as difficulty breathing, swelling, or severe rash, require urgent medical attention. In cases of an adverse reaction, it can also be beneficial to document the specific details, including when the reaction occurred, the symptoms experienced, and the product involved. This information can be helpful for healthcare providers in diagnosing and treating the issue effectively. Additionally, providing feedback to Johnson & Johnson regarding the reaction is essential, as it contributes to the safety and efficacy of their products. Individuals can typically find appropriate contact information on the current Johnson & Johnson website, where they can report their experience directly. This feedback can assist in improving product safety for all consumers.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 24, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Need to call Johnson & Johnson?

If you need to call Johnson & Johnson customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Johnson & Johnson

Johnson & Johnson

Find a list of many popular Johnson & Johnson questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Johnson & JohnsonJohnson & Johnson Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!