What is the warranty policy for products purchased at John Lewis?
John Lewis offers a comprehensive warranty policy that is designed to ensure customer satisfaction and confidence in their purchases. Generally, products bought from John Lewis come with a standard guarantee that lasts for a minimum of two years. This covers any faults that may arise due to manufacturing defects. The two-year guarantee applies to a wide range of products, including electronics, appliances, and furniture, although it is essential to check specific terms for each category of product, as certain items may have longer warranties provided by the manufacturer.
In addition to the standard two-year guarantee, John Lewis also provides a range of product-specific warranties that may extend beyond the initial period. For example, many electrical appliances and certain furniture items may come with extended warranties, which can sometimes be activated by registering the product with the manufacturer.
It is important for customers to retain their proof of purchase, such as receipts, as this information is typically required when making a warranty claim. To facilitate the process, customers can reference the warranty terms specific to each product on John Lewis's website, which will provide detailed information about the length of the warranty and any conditions that may apply. For the most accurate and current details about specific warranties, visiting the relevant sections of the John Lewis website is always advisable.

Answered Jul 9, 2025
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