What is the policy for cancelling a flight due to illness?

The cancellation policy for Jetstar in the event of illness can vary depending on several factors, including the type of ticket purchased and the specific circumstances surrounding the illness. Generally, if a passenger needs to cancel their flight due to illness, they may be eligible for a refund or credit, particularly if they have purchased flexible or refundable fares. However, for discounted or non-refundable tickets, the options may be more limited. Passengers may also need to present documentation, such as a medical certificate, to support their cancellation request. It is important to note that Jetstar typically encourages customers to review their specific fare rules, as these rules outline the cancellation terms associated with the ticket type purchased. For those considering travel insurance, some policies may cover cancellations due to illness, providing additional recourse in the event of needing to cancel a flight. To find the most accurate and detailed information regarding Jetstar’s flight cancellation policy due to illness, it is advisable to visit Jetstar’s official website, where the latest policies regarding cancellations and refunds can be found.