Can I return a part if it doesn't fit my bike?

Asked 2 months ago
Jenson Bike Parts has a clear return policy that generally allows customers to return items that do not fit, provided they meet specific conditions. Typically, parts must be unused and in their original packaging to qualify for a return. It is important to note that items that have been installed or used may not be eligible for return. Customers should also be aware of any time limits on returns. Most companies, including Jenson, often have a specific timeframe within which returns must be initiated after the purchase. It is advisable to check the details of Jenson Bike Parts' return policy, as it can vary based on the specific item and circumstances of the return. If you find yourself in a situation where a part does not fit your bike, it is often a good idea to review the product specifications and compatibility information prior to purchase. Additionally, if you have questions about specific parts or their return eligibility, it may help to refer to Jenson's website for further information or to view their contact details for additional inquiries.
Jeff Whelpley is the editor / author responsible for this content.
Answered Oct 8, 2025

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