What should I do if my furniture is damaged upon delivery?

If a customer discovers that their furniture from Jennifer Convertibles is damaged upon delivery, it is important to address the situation promptly to ensure a satisfactory resolution. The customer should first take detailed photographs of the damage, as this documentation can be essential when seeking assistance. It is advisable for the customer to review the delivery receipt to check for any notes regarding the condition of the furniture at the time of delivery. Next, the customer should consult the Jennifer Convertibles website for their specific policies regarding damaged goods. Typically, companies have designated time frames within which customers can report damages. It is important that the customer adheres to these guidelines to ensure their issue is handled effectively. Customers are generally encouraged to reach out to the store's customer service or support team directly to report the damage, using the contact information provided on the website. This can help facilitate a swift resolution, whether that involves repair, replacement, or another course of action.